Privacy Policy

We respect the privacy of our visitors and customers. This privacy policy explains how we use any personal data we collect about you.


The General Data Protection Regulation (GDPR) is the new European Union data protection law that came into effect on May 25th 2018. EU Regulations have direct effect in all EU Member States, meaning the GDPR will take precedence over any national laws.

Who are we?

Localised Web is a privately-owned language services provider. We respect the privacy of our visitors and customers. This privacy policy explains how we use any personal data we collect about you. Our website address is:

What kind of personal data do we collect and why?

We collect information about you when you visit our website, register with us via our Vendor Portal, contact us through our website contact form or place an order for products or services. The type of information we collect about you includes: names, addresses, phone numbers, e-mail addresses, IP-addresses, bank account and payment details, CVs, employment information, messages, images, rates, qualifications, experience levels and specialisms. Website usage information is collected using cookies. Your data is not and shall not be shared with or sold to any third party without your written consent.

How do we use your personal data?

We collect information about you so we are able to: • set up and administer your account • personalise your experience deliver the type of content and product offerings that match your interests • improve our website and services • process orders and provide quotes • better answer your questions and solve any issues you should have • administer a contest, promotion, survey or other site feature • send periodic emails regarding our services • follow up after correspondence (live chat, email or phone inquiries). Localised Web will not share your information with third party for marketing purposes.


Cookies are text files placed on your computer to collect standard internet log information and visitor behaviour information. This information is used to track visitor use of the website and to compile statistical reports on website activity. For further information visit or For more details about our cookies, please see the information on our Cookie Policy.

Links to other websites

We sometimes provide you with links to other websites, but these websites are not under our control. Therefore, we will not be liable to you for any issues arising in connection with their use of your information, the website content or the services offered to you by these websites. We advise you to consult the privacy policy and terms and conditions on each website to see how each supplier may process your information.

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behave in the exact same way as the do on the website from which they originate. These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with the embedded content, including tracing your interaction with the embedded content if you have an account and are logged in to the website containing the embedded content.

Contact forms

We collect your email address and name and surname. This is solely for purposes of responding to your requests and – only with your explicit consent – providing you with news of our company in the form of newsletters.

Who do we share your personal data with?

We do not share your data with third parties for marketing purposes. We will only disclose your personal data to third party such as other language service providers and clients after your consent to do so.

How long do we keep your personal data for?

We will retain your personal data for the period necessary to fulfill the purposes outlined in this Privacy Policy unless a longer retention period is required or permitted by law. Your personal data is stored in our Vendor Portal XTRF that is duly updated to comply with the GDPR.

What are your rights regarding your personal data?

Under GDPR you have several legal rights in relation to your personal data that is stored with us. You have the right to object to your personal data being processed and to request: • information about how we process your personal data • access to your personal data that we hold and be provided with a copy of it • that your personal data is amended if inaccurate or incomplete • that your personal data is removed if there is no compelling reason for its continued processing. This does not include any data we are obliged to keep for administrative, legal or security purposes.

Where do we send your data?

Anonymised visitor data – location, operating system, screen size, type of device may be submitted to website analytics services.

How do we protect your data?

Our website is scanned on a regular basis for security holes and known vulnerabilities in order to make your visit to our site as safe as possible. We use regular Malware Scanning. Your personal data is contained behind secured networks and is only accessible by a limited number of persons who have special access rights to such systems and are required to keep the information confidential. In addition, all sensitive/credit information you supply is encrypted via Secure Socket Layer (SSL) technology.

Third-party disclosure

We do not sell, trade, or otherwise transfer your personal data to outside parties unless we receive your consent to do so. This does not include website hosting partners and other parties (such as vendors and subcontractors) who assist us in operating our website, conducting our business, or serving users, as long as those parties agree to keep this information confidential. We may also release information when it’s release is appropriate to comply with the law, enforce our site policies, or protect ours or others’ rights, property or safety.

Acceptance of our privacy policy

By using this website, you signify your acceptance of this policy. If you do not agree to this policy, please do not use our website or Vendor Portal. We reserve the right, at our discretion, to change, modify, add or remove portions from this policy at any time so visitors are encouraged to review this policy from time to time. Your continued use of our website and Vendor Portal following the posting of changes to this policy will be deemed your acceptance of those changes.

Contacting us

If you would like a copy of some or all of your personal data or have questions regarding this privacy policy, comments, concerns or complaints about our use of your personal data, please contact us by mail: or by letter to: Localised Web OÜ, Sepapaja 6, 15551 Tallinn, Estonia.